Returns & Exchanges

· Refunds or exchanges for market stall purchases are offered at our discretion, unless the item is faulty.

· If an item purchased at the market is faulty, damaged, or not as described, you are entitled to a repair, replacement, or refund in line with the Consumer Rights Act 2015.

· Read the full version here

Shipping & Delivery Policy
1. Ready-made items: Dispatched within 1–2 working days.

2. Custom-made items: Timeframe
confirmed at order.

3. Delivery methods: UK and international shipping available; costs calculated
at checkout.

4. Estimated times: UK (2–5 working days), International (7–21 working days).

5. Customs & duties: Customer responsibility outside the UK.

6. Lost or damaged items: Replacement or
refund arranged after investigation.

7. Market Stall: In-person purchases do not involve shipping.

Read the full version here

Custom Orders

If you’d like a variation in colour, size, length, or design, I’d be delighted to create something bespoke for you. Simply share your ideas, style, or colour preferences — you don’t need to be too specific — and I’ll use my creativity and expertise to craft a piece that’s truly unique.

Please note that custom orders are non-cancellable, as each item is made especially for you. However, if there’s ever an issue with your order, do get in touch and I’ll be happy to help.

Disclaimer

All of my items are handmade with care in a smoke-free, pet-free home. As with all handmade creations, there may be slight variations or imperfections that add to their uniqueness, and colours may vary slightly due to monitor settings. Please note that some products contain small parts and should be kept away from young children. I’d be so grateful if you could leave a review after your purchase, and you’re warmly invited to follow and share my work on Facebook CreArtive Design and Instagram @creartive_designns. Thank you for supporting handmade!

Soft, squishy, and full of charm — this crochet velour whale is the sweetest little ocean friend to brighten your day. Handmade with super-soft velour yarn, it comes in a range of cheerful colours so you can choose the one that suits your style. With tiny fins, a happy smile, and a cuddly feel, it’s perfect as a desk buddy, or decorative accent.

Every whale is lovingly crocheted by hand, so no two are ever the same. A delightful handmade gift for loved ones, sea-life lovers, or anyone who enjoys cute and cosy keepsakes.